About

FAQ

• Where is the store based?

  Kowloon, Hong Kong

• Do you accept orders placed outside of the US?

  We sure do!
  All items FREE SHIPPING WORLDWIDE. :)

• How long will it take to receive my order?

  Order processing time takes 2-7 business days before shipment.
  Shipping time is 5-14 days to Asia / 7-20 days to international.

  *You will receive an email confirmation with a tracking number once your item has been shipped. The typical delivery time frame is within 3 weeks. Packages may be faced with delays beyond our control such as customs or postal delays.
  For any questions or concerns please contact our staff [email protected]

• Can i cancel my order?

  Sorry we do not accept order cancel. Please read the delivery note in our FAQ before purchase :)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.